Shopping Centre Services

We offer a number of unique processes or services to malls, all of which can be used to improve efficiency & revenue.

They have all been structured in a way that enables clients to use them on an ongoing basis, without our support. Apart from the use of our systems, which form an integral part of the processes, our involvement is confined to initial implementation support, the extent of which is determined in consultation with our clients.

These processes or services are:

• Benchmarking
• Customer based sales & rental ratios
• Proactive rental management
• Tenant support program
• Data collection
• Ongoing tracking research
• Direct, permission marketing
• Color coded layout reports
• Tenant satisfaction survey
• Web-based reporting software