Shopping Centre Services: Tenant support program

This program is for mall managers & owners who recognize that:

rental growth can only be sustained in the medium term by sales growth;
if mall managers are accountable for rental growth, they also need to be accountable for sales growth as the former is contingent on the latter. For this to happen, mall managers must be given the means to influence sales performance; &
the most valuable service that mall management can offer tenants is one that helps to increase sales.

This program:

includes customer counting equipment, data collection systems (to collect data from tenants), data integration systems (to integrate tenant sales, transactions & staffing data with customer traffic data) & web-based reports;
includes methodologies that can be used by tenants to increase low conversion rates & improve consistency of service provision;
provides malls with the systems capabilities & support they need to influence sales in their malls; &
can be introduced piecemeal (e.g. for struggling tenants), partially (e.g. all independent tenants or tenants falling just short of sales level at which additional rental becomes payable) or across all tenants).

For another way to assist tenants to increase sales, why not consider our low cost sales potential research program ? This provides tenants with key data while simultaneously creating an income stream for the mall.

For more information, please go to "contact us", enter your contact details, select the tenant support from the drop down menu & provide us with information that will help us respond to your needs.